HELM

Software as a service (SaaS) services featuring software for use in customer relationship management and service desk management; software as a service (SaaS) services featuring software for use in business management; software as a service (SaaS) services featuring software for use in tracking interactions with customers, inputting and analyzing consumer surveys and improving customer satisfaction; software as a service (SaaS) services featuring software for use in identifying customer callbacks, understanding customer history and placing outbound calls to customers; software as a service (SaaS) services featuring software for data analysis, data management and data visualization; software as a service (SaaS) services featuring software which aggregates customer data, provides data visualization for individual customers, provides tools for incorporating data and events into service tools and workflows, provides proactive alerts tools to report customer analytics, integration of computer systems and networks; IT integration services; computer system integration services; systems development, namely, developing and constructing operating enterprise computing architectures; technology consulting services in the field of enterprise computing; technology consulting services in the field of the design, development, construction of and implementation of enterprise computing architectures; technology consultation services in the field of integration of computer systems and networks; technology consultation services in the field of IT integration services; technology consultation services in the field of computer system integration services; technology consultation services in the field of systems development, namely, developing and constructing operating enterprise computing architectures; technical support services, namely, technological planning and consulting services in the field of solutions for enterprise computing