HELIXIS

Apparatus for transmitting and reproducing sound or images; Apparatus for transmission of communication; Computer hardware and recorded computer software programs sold as a unit for the integration of text, audio, graphics, still images and moving pictures into an interactive delivery for multimedia applications; Wireless controller to monitor and control the functioning of other electronic devices [excluding gaming apparatus]; Downloadable mobile application for waitlist management, queue management, and mobile queuing; Downloadable mobile application for appointment scheduling, management, and digital check-in; Downloadable mobile application for customer engagement; Downloadable mobile application for video meetings; Downloadable mobile application for enterprise business intelligence and analytics; Downloadable mobile application for customer routing, service management, and workflow orchestration; Downloadable mobile application for staff optimization, load balancing, and real-time capacity management; Downloadable mobile application for customer communications and notifications; Downloadable mobile application for delivery of marketing and informational content via electronic displays at physical service locations; Downloadable mobile application for integration with customer relationship management (CRM), electronic health record (EHR), and core enterprise systems; Electronic apparatus, namely, electronic display boards, plasma display boards, electronic display screens; Service-counter check-in devices, namely, electronic terminals for customer check-in; Downloadable mobile application for demand forecasting and predictive analytics for in-person service operations; Downloadable mobile application for digital check-in via kiosks, tablets, and mobile devices; Downloadable mobile application for managing walk-in traffic and real-time queue optimization; Interactive electronic kiosks for customer check-in and service routing; Electronic terminals for use by customers and staff in connection with service delivery and customer flow management; Electronic displays, namely, digital signage; Mounting hardware for computer hardware and digital signage

Business assistance, advisory, and consulting services in the field of waitlist management, queue management, and mobile queuing; Business assistance, advisory, and consulting services in the field of appointment scheduling, management, and digital check-in; Business assistance, advisory, and consulting services in the field of customer engagement via platform-enabled advertising placement; Business assistance, advisory, and consulting services in the field of enterprise business intelligence and analytics; Business assistance, advisory, and consulting services in the field of customer routing, service management, and workflow orchestration; Business assistance, advisory, and consulting services in the field of staff optimization, load balancing, and real-time capacity management; Analyzing and compiling business data; Marketing services, namely, promoting or advertising the goods and services of others through provision of advertising space and interactive displays in physical locations; Advertising, marketing and promotion services in the field of in-person customer service; Business management consulting in the field of improving customer experience and operational efficiency at physical service locations, namely, optimizing appointment intake, walk-in demand, customer routing, staff utilization, and service workflows; Business administration assistance in the field of managing customer flow, staffing utilization, and service performance metrics for physical service locations; Providing business data analytics services in the field of customer journey performance at physical service locations; Business management consulting services in the field of in-person service operations; Business consulting services in the field of customer flow optimization at physical locations; Business consulting services in the field of demand forecasting for in-person services

Software as a service (SAAS) services, namely, hosting software for use by others in the field of wait list management, queue management, and mobile queuing; Software as a service (SAAS) services, namely, hosting software for use by others in the field of appointment scheduling, management, and digital check-in; Software as a service (SAAS) services, namely, hosting software for use by others in the field of customer routing and customer engagement; Software as a service (SAAS) services, namely, hosting software for use by others in the field of video meetings; Software as a service (SAAS) services, namely, hosting software for use by others in the field of enterprise business intelligence and analytics; Providing online non-downloadable software for wait list management, queue management, mobile queuing, and appointment scheduling and management; Providing online non-downloadable software for customer engagement; Providing online non-downloadable software for video meetings; Providing online non-downloadable software for enterprise business intelligence and analytics; Providing online non-downloadable software for customer routing, service management, and workflow orchestration; Providing temporary use of online non-downloadable software for staff optimization, load balancing, and real-time capacity management; Providing online non-downloadable software for customer communications and notifications; Providing online non-downloadable software for delivery of marketing and informational content via electronic displays at physical service locations; Providing temporary use of online non-downloadable software for digital check-in, kiosk-based check-in, and walk-in customer intake; Providing temporary use of online non-downloadable software for journey analytics, performance dashboards, and reporting; Providing temporary use of online non-downloadable software for integration with customer relationship management (CRM), electronic health record (EHR), and core enterprise systems; Software as a service (SAAS) services featuring software for demand forecasting and arrival management; Providing temporary use of non-downloadable software for managing digital check-in kiosks; Platform as a service (PAAS) featuring computer software platforms for in-person service management and service optimization