HELIX BY ALORICA

A web based application used as a warehouse support system that encompasses inventory tracking, receiving, product repair, printing, shipping, order management, and forecasting and enabling real-time inventory updates. With automated processes to verify product quality and integrate new product items into inventory records. A ticketing system manages product repair requests, assigning tasks to technicians and tracking progress alongside parts inventory management. For outgoing shipments, the system generates shipping labels and packing slips, interfacing with carriers for tracking and cost calculation. Order management functionality processes incoming orders from multiple channels, allocates inventory, and keeps customers informed of order status. Forecasting analyzes sales data to predict demand, optimizing inventory levels and triggering reorder alerts as needed.