HELIX

Downloadable mobile software application that provides subscribers with a searchable knowledgebase and digital catalog of reference materials documenting the subscriber's proprietary and third-party software applications' lifecycle, installation methods, patching methods, license codes and keys, license and support renewal dates, and vendor support information; Downloadable mobile software application that compiles, exports, and downloads a subscriber-specific set of silent software installation commands for the subscriber's software applications for subsequent execution on a personal computer operating system; Downloadable mobile software application that delivers e-mail and in-app alerts and notifications to subscribers detailing newly released versions of a subscriber's software applications and upcoming changes to the support and lifecycle status for published versions of the subscriber's software applications; Downloadable computer software that updates subscribers' installation repositories and enterprise management systems with the latest installation media and installation routines for the subscriber's software applications; Downloadable mobile software application that provides access to continuously updated research results detailing compatibility between the subscriber's software applications and the subscriber's supported personal computer Operating Systems; Downloadable mobile software application that provides application and personal computer operating systems' issue submission, tracking, and routing, problem resolution workflows, and newly-identified issue notification, including voluntary contribution to an inter-subscriber shared community knowledgebase

Providing temporary use of non-downloadable cloud-based software that provides subscribers with a searchable knowledgebase and digital catalog of reference materials documenting the subscriber's proprietary and third-party software applications' lifecycle, installation methods, patching methods, license codes and keys, license and support renewal dates, and vendor support information; Providing temporary use of non-downloadable cloud-based software that compiles, exports, and downloads a subscriber-specific set of silent software installation commands for the subscriber's software applications for subsequent execution on a personal computer operating system; Providing temporary use of non-downloadable cloud-based software that delivers e-mail and in-app alerts and notifications to subscribers detailing newly released versions of a subscriber's software applications and upcoming changes to the support and lifecycle status for published versions of the subscriber's software applications; Providing temporary use of non-downloadable cloud-based software that updates subscribers' installation repositories and enterprise management systems with the latest installation media and installation routines for the subscriber's software applications; Providing temporary use of non-downloadable cloud-based software that provides access to continuously updated research results detailing compatibility between the subscriber's software applications and the subscriber's supported personal computer operating systems; Providing temporary use of non-downloadable cloud-based software that provides application and personal computer operating systems' issue submission, tracking, and routing, problem resolution workflows, and newly-identified issue notification, including voluntary contribution to an inter-subscriber shared community knowledgebase; Computer and technical support services, namely, help-desk services in connection with the use of downloadable software, on-line non-downloadable software, and mobile applications