HEARTSMART
Mark Identification

HEARTSMART

Serial Number

77709030

Filing Date

Apr 7, 2009

Registration Date

May 18, 2010

Trademark by

HEARTSMART CUSTOMER SOLUTIONS LLC

Active Trademark

Classification Information

Computer software for managing reverse logistics; computer software for managing helpdesk functions, namely, call tracking, incident creation, problem resolution, and workorder and repair order creation; computer software for receiving, sorting, routing, and shipping packages related to repairs and inventory; computer software for managing inventory in multiple stock rooms and warehouses and belonging to more than one inventory owner; computer software for managing technicians and relevant repair information regarding the products being serviced, namely, failure/symptom/resolution information, parts repaired and/or replaced, comments, observations, parts ordered from inventory, parts returned to inventory, applicable charges to appropriate billing entity; computer software for managing customer accounts, service activity, payables/receivables; computer software for managing customer assets, appropriate services/warranties applicable to each; computer software for the purpose of tracking products to be assembled/kitted and also disassembled/decompiled; computer software for the purpose of managing products, inventory, and repairs for multiple manufacturers, multiple business partners and multiple end-users; computer software that allows accessibility to manufacturers, business partners, end-users, and others to monitor progress/status and view historical information

Electrical and Scientific Apparatus