HEALTHYSTEPS

Total quality management services, namely, business management services for establishing business quality policy and determining business means for implementing those policies to improve customer satisfaction; marketing consulting, namely, design and development of marketing campaigns for others and tracking marketing activities of others; and collecting and analyzing claims data from health systems, payers and insurers for business purposes; collection and analysis of quality metric data for health and community family service professionals for business purposes by means of staff feedback and reporting/dissemination tools such as dashboards and template