HCAHPS INSIGHTS

Business analysis and management consulting for healthcare providers and related businesses, analysis relating to the inpatient experience of health care facilities; providing statistical data solutions for benchmarking performance of health care facilities; providing solutions relating to improvement in inpatient experience and patient care; providing solutions relating to improvement in revenue; providing solutions that guide patient-centered care; business services, namely, conducting patient satisfaction surveys in the health care or medical fields and providing business consultation for the improvement of patient satisfaction; monitoring patients' experience of care on a real-time basis in the field of healthcare

Telecommunication services relating to providing online reports on patient experience; online access to patient feedback database

Industrial analysis and research services relating to health care facilities; providing design and development of software through online web based tools for the purpose of facilitating improvement of patient loyalty