GUESTTREK

computer program, namely, a computerized guest tracking system for recording information and providing real-time status about any guest who calls or visits a business, thereby providing a manager with real-time information on how far along any guest has been brought through the sales process, which sales person is presently working with which guests, who is available to talk to new guests, providing an objective overview of the present work force in order to determine how it should best be distributed among the current tasks of the business in order to maximize profitability, and scheduling guest satisfaction surveys based upon the guest's sales experience