GUESTLOOP

Computer software for obtaining and managing real-time customer and consumer feedback through channels such as social media applications, mobile applications, texting and global computer and satellite networks, and directing feedback to managers and front-line staff who can engage, act, and resolve customer issues in real-time

Software as a service (SaaS), namely, the provision of computer software in a computer network hosted environment for obtaining and managing real-time customer and consumer feedback through channels such as social media applications, mobile applications, texting and global computer and satellite networks, and directing feedback to managers and frontline staff who can engage, act, and resolve customer issues in real-time