GUEST EXPERIENCE AUTOMATION
Mark Identification

GUEST EXPERIENCE AUTOMATION

Serial Number

88909960

Filing Date

May 11, 2020

Trademark by

SHIJI INFORMATION TECHNOLOGY SPAIN S.A.

Classification Information

Apparatus for recording, transmission, processing and reproduction of sound, images or data; Communications servers; Computer hardware; Computer monitors; Computer network adapters, switches, routers and hubs; Computer networking hardware; Computer peripheral apparatus; Downloadable chatbot software using artificial intelligence for empowering hotels to react immediately to inbound guest enquiries and provide automated outbound communication at key stages of the guest journey and making hotel reservations; Downloadable communications software for connecting customer satisfaction database; Downloadable computer programs for editing images, sound, and video; Downloadable computer software for use in database management; Downloadable electronic data files featuring data, information, audio, video and other media or multimedia via the internet and wireless devices; Electronic integrated circuits; Multimedia projectors; Portable and handheld digital electronic devices for recording, organizing, transmitting, manipulating, and reviewing text, data, image, and audio files; Protective display screen covers adapted for use with computer ; Semi-conductors; Video monitors

Electrical and Scientific Apparatus

Advertising and advertisement services; Business administration services; Business management; Business reputation management and improvement services; Providing office functions; Retail store services featuring software, computer hardware, communications hardware, computer software, communications software, electronic devices, devices for recording, transmission and reproduction of sound and images, electromechanical peripheral apparatus, all for use with computers provided via global computer networks; Social media strategy and marketing consultancy focusing on helping clients create and extend their product and brand strategies by building virally engaging marketing solutions

Advertising and Business

Computer software consultancy; Data automation and collection service using proprietary software to evaluate, analyze and collect service data; Design and development of computer hardware and software; Providing scientific research information in the field of customer satisfaction rate; Research, development, design and upgrading of computer software; Scientific and technological services, namely, research and design in the field of computer hardware, computer software, communications hardware, communications software, apparatus for recording, transmission, processing and reproduction of sound, images or data

Computer and Scientific