GENPACT GENERATING IMPACT

Business consulting; business consultation services, namely, business process improvement; business management, business operations, business administration and office function services; business risk management; corporate support services, namely, payroll administration and management services, billing accounts receivable services, customer relationship management, human resources management, sales management, marketing services, and supply chain management; providing e-commerce and retail and wholesale business services for others, namely, business operation consultancy and timekeeping services; management information services (MIS), namely, providing business and organizational information to assist companies in managing their employees and businesses; outsourcing services in the nature of business assistance; outsourcing services in the nature of arranging services contracts and procurement of goods for others; outsource service provider in the field of customer relationship management; document management services, namely, document filing and indexing, business records management; information technology enabled services, namely, operation of call centers for others, business knowledge management services, medical transcription services, computerized accounting services

Information technology consulting services; Information technology enabled services, namely, design and development of computer hardware and software; computer programming services; maintenance and updating of computer software systems and hardware; technology and sourcing services, namely, providing electronic storage of documents; computer consulting services; outsource service provider in the field of computer technical support services in the nature of help desk services for IT infrastructure, operating systems, database systems, and web applications