Mark Identification
GENESYS PREDICTIVE ROUTING
Serial Number
97350491
Filing Date
Apr 6, 2022
Registration Date
May 16, 2023
Trademark by
Active Trademark
Classification Information
PROVIDING TEMPORARY USE OF NON-DOWNLOADABLE CLOUD BASED SOFTWARE FOR ANALYZING BUSINESS METRICS, INCLUDING CUSTOMER, AGENT, AND INTERACTION DATA, THAT PREDICTS AN AGENT BEST SUITED FOR HANDLING AN INTERACTION AND ASSIGNING THE INTERACTION TO THE AGENT
Computer and Scientific