GARTNER

[ AUDIO CASSETTES, CD-ROMS, AND ] DOWNLOADABLE ELECTRONIC PUBLICATIONS DELIVERED OVER THE INTERNET, COVERING TOPICS IN THE BUSINESS AND INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS INDUSTRIES; AND [ COMPUTER SOFTWARE FOR ANALYZING, COMPARING, AND/OR MAKING PURCHASING DECISIONS CONCERNING INFORMATION TECHNOLOGY HARDWARE AND SOFTWARE PRODUCTS, INFORMATION TECHNOLOGY CONSULTING AND IMPLEMENTATION SERVICES, AND VENDORS OF SUCH PRODUCTS AND SERVICES ]