Downloadable mobile applications, namely, chatbot software for replying to questions from online retail store customers related to consumer goods and answering questions about software operation for use in the field of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; downloadable mobile applications for data collection, data management, data aggregation, data analysis, and data visualization in the fields of electronic commerce, customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality
Electrical and Scientific Apparatus