FREEPBX

Downloadable computer software using artificial intelligence (AI) for handling call management, namely, call forwarding, recording, conferencing, and queues; downloadable computer software for handling call management, namely, call forwarding, recording, conferencing, and queues; downloadable and downloadable cloud-based Private Branch Exchange (PBX) management software; downloadable open source computer software for managing Private Branch Exchange (PBX) systems, namely, a web-based graphical user interface (GUI) for configuring Voice over Internet Protocol (VoIP), call routing, voicemail, Interactive Voice Response (IVR), and Session Initiation Protocol (SIP) trunking; downloadable Voice over Internet Protocol (VoIP) and telephony support software, namely, Session Initiation Protocol (SIP) based and analog phone line compatibility; downloadable Multi-tenant Private Branch Exchange (PBX) software for handling multiple businesses; downloadable Application Programming Interfaces (API) integrations software and downloadable Customer Relationship Management (CRM) compatible software for call tracking and automation

Remote administration of telecommunication systems for others, namely, Private Branch Exchange (PBX) systems; automated Interactive Voice Response (IVR) systems in the nature of customer service management for others;

Telecommunication services in the nature of providing telephone features, namely, call routing; call forwarding services; voicemail services; call recording services; Voice over Internet Protocol (VoIP) communication services, namely, hosted Private Branch Exchange (PBX) systems and Session Initiation Protocol (SIP) trunking; technical support for Voice over Internet Protocol (VoIP) and telephony systems in the nature of technical consulting in the field of audio transmission and communication; telecommunications gateway services, namely, providing functionality that integrates Voice over Internet Protocol (VoIP), Session Initiation Protocol (SIP), and analog telephony

Software as a service (SAAS) services in the nature of cloud-based multitenant Private Branch Exchange (PBX) hosting for businesses