FORESIGHT VOICE MINING

Telecommunications apparatus and instruments, namely, telephone apparatus, computers, network servers, electronic data processing apparatus; downloaded computer programs, namely, an AI based call center analytic software program using voice mining technologies; recorded computer programs, namely, an AI based call center analytic software program using voice mining technologies; downloaded computer programs, namely, software program for management of call center operation; recorded computer programs, namely, software program for management of call center operation; downloaded computer programs, namely, software program for assisting call center agents in responding to customers; recorded computer programs, namely, software program for assisting call center agents in responding to customers

Computer software design, computer programming, and maintenance of computer software; consultancy relating to computer software design, computer programming, and maintenance of computer software; testing, inspection and evaluation of computer programs; consultancy relating to testing, inspection and evaluation of computer programs; consultancy relating to installation of computer programs on devices used in computer systems; technological advice relating to computers, automobiles and industrial machines; rental of computers and computer hardware, including central processing units, electronic circuits, magnetic disks and magnetic tapes recorded with computer programs and other peripheral devices; providing on-line non-downloadable computer programs, namely, an AI based call center analytic software program using voice mining technologies; providing on-line non-downloadable computer programs, namely, a software program for management of call center operation; providing on-line non-downloadable computer programs, namely, software program for assisting call center agents in responding to customers