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[ computer hardware; computer peripherals; modems; and computer software, namely, information storage and retrieval software for use in the field of insurance, downloadable computer software databases in the field of insurance, downloadable software for data processing record processing in the field of insurance, software for insurance database compilation, preparation and management, software for insurance agency-customer coordination, information processing and record keeping, and software for the electronic transmission of data, documents and correspondence in the field of insurance ]

printed instructional and teaching materials for computer operation, and for software, namely information storage and retrieval software in the field of insurance, on-line computer software databases in the field of insurance, on-line software for data processing record processing, software for insurance database compilation, preparation and management, software for insurance agency-customer coordination, information processing and record keeping, and software for the electronic transmission of data, documents and correspondence in the field of insurance