FONALITY

[computer hardware; computer software, namely, an application allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device; telephones, computer software for enabling voice-over-Internet-protocol (VoIP) communications; computer software in the field of telecommunications for use with Private Branch Exchange (PBX) systems comprised of telephones, IP telephones, computer servers, and telephone switchboards and exchangers; computer software programs for use in integrating computer telephony in the field of computer networks; computer hardware and software appliance comprised of a server and disk drives for use in managing various aspects of communications for small businesses in the nature of voice, chat, messaging, email, telecommuter network management, router and security applications; computer software programs for managing and integrating call center queues; application programming interface (API) software for use by third parties in building third-party software applications; computer software platforms, application programming interface (API) software, and software development kits (SDKs), namely, computer software used for managing and storing information, application program interfaces and software libraries for high speed data and file transfer for use by third parties in building third party software applications for use in internet telephony; computer software for use with telephone communications systems for the purpose of routing telephone calls]

[Installation of computer hardware, Private Branch Exchange (PBX) systems and telephony systems]

telephony services in the nature of transmission of voice and data, namely, remote transmission of voice and data within telephonic control systems and telephone equipment; providing voice communication services via the Internet, voice over Internet protocol (VOIP) peer-to-peer communications, file sharing in the nature of electronic transmission of digital files, electronic transmission of data and documents over computer terminals, and instant messaging services; providing on-line forums for transmission of messages among computer users concerning telecommunication and open source software; telephony services in the nature of transmission of voice and data, namely, remote transmission of voice and data within telephonic control systems and telephone equipment

[Conducting classes, seminars, educational conferences, and workshops in the fields of telecommunications and open source software, and distribution of course material in connection therewith; On-line journals, namely, blogs concerning telecommunications and open source software]

[technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems for computer hardware, software, Private Branch Exchange (PBX) systems and telephony systems; application service provider featuring application programming interface (API) software for use by third parties in building third-party software applications; providing customized on-line web pages and data feeds featuring user-defined information, which includes blog posts, new media content, other on-line content, and on-line web links to other websites; providing a website featuring consulting in the field of telecommunications technology; computer services featuring software application technology in the telephony industry, namely, integrating call center features, configuration and functionality onto a single platform; computer services, namely, remote management of call center queues and telephony technology systems and software applications relating to telephony features, configurations and functionality]