FLUENCX

Downloadable computer software, downloadable computer software and downloadable computer applications for management of digital social media, channels, chatbot, intelligent virtual assistants, knowledge management software, and on-site website guidance in the field of customer experience and self-service customer service, and support incorporating omnichannel routing, analytics, artificial intelligence, digital channels, and automation to perform functions for customer journey optimization

Providing temporary use of online non-downloadable software for management of digital social media, channels, chatbot, intelligent virtual assistants, knowledge management software, and on-site website guidance in the field of customer experience and self-service customer service, and support incorporating omnichannel routing, analytics, artificial intelligence, digital channels, and automation to perform functions for customer journey optimization