FIZ KARLSRUHE

software, namely, computer software for use in data base management, data retrieval and personnel training, computer software featuring a database of information in the following fields; scientific, technical, business and government information; [ data carriers, namely, magnetic data carrier featuring information in the following fields - scientific, technical, business, and government information; ] optical data carriers, namely, optical discs, CD ROM's featuring information in the following fields - scientific, technical, business and government information

printed matter, namely, manuals, indices, abstracts, reviews, reports, books, magazines and reference works in the following fields - scientific, technical, business and government information

and customer service, namely, operating a call center to receive customer complaints, offering user business meetings, participating in business exhibitions and conferences; ; providing statistical information for use in mathematics, scientific and technical fields and ; providing data bases of business information

educational and training services, namely, conducting classes, seminars, conferences, conducting workshops about database content and search language, workshops and user meetings in the field of information services, and distributing course materials in connection therewith, and publication of magazines and other scientific and technical materials, namely, manuals, indices, abstracts, reviews, reports, books, magazines, and reference works

data base development services; computer services, namely, providing data bases in the following fields - scientific, technical, and government information; computer services, namely, providing on-line facilities for real-time interaction with other computer users concerning topics of general interest [ ; engineering services; technical consultation and research in the following fields - scientific, technical, business and government information, namely, analysis and documentation of scientific and technical information, namely, periodical magazines, series and non-serial publications, namely, books, booklets, reports, dissertations, patent specifications, brochures, conference lectures, computer printouts on paper and data carriers readable by machines, namely, magnetic tapes and magnetic disks ]