Classification Information
Application service provider (ASP) featuring software for use in providing customer interaction management and for productively monitoring and managing customer engagement and enhancing customer experience; and for use in providing call center communications, operations and management; and for use in providing call center and telecommunications functionality, namely, predictive dialing, voice recognition, interactive voice response systems, and interactive transaction processing systems; providing online non-downloadable cloud based software for customer experience management, and management of customer service
Computer and Scientific