FIRSTCUSTOMER INTELLIGENCE ACTIONABLE INSIGHTS FROM CUSTOMER INTERACTIONS

Design and development of computer hardware and software; Scientific and technological services, namely, research and design in the field of customer analytics and behavioral profiles; software as a service (SAAS) services featuring software for deriving customer insights and enhancing customer service and interaction across multiple communication and feedback channels; platform as a service (PAAS) featuring computer software platforms for deriving customer insights and enhancing customer service and interaction across multiple communication and feedback channels; design and development of computer hardware and software, technological research and design, software as a service featuring software, as well as platform as a service featuring computer software platforms, all for use in analyzing customer interactions and building solutions