FASTFLOW

operations support system consisting of computer hardware and downloadable computer software for use in managing basic telecommunications and value-added services provided by telecommunications companies through the automated administration of switches, transmission apparatus, and voice and data telecommunications networks

Communications services, namely providing temporary use of an operations support system consisting of computer hardware and computer software, for the automated administration of switches, transmission apparatus, and voice and data telecommunications networks for telecommunications service order management, inventory management, and service activation

Non-downloadable software made available over the global computer network to manage, monitor and measure telecommunications systems, and technical consultation in the field of communications, computer and communications equipment consultation and technical support services, namely, troubleshooting of computer and communications hardware and software problems by telephone, e-mail, remote access to affected equipment and programs, and in person