F

Downloadable or recorded computer software for business database management, customer service management and management of customer relations; downloadable or recorded computer software for customer relationship management, customer service, customer engagement, and helpdesk functionality; downloadable or recorded software for electronic communications within businesses and between businesses and their customers, all of the foregoing in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; downloadable or recorded computer software for business information and communications management; all of the foregoing directed to the fields of customer support