Computer software sold and/or licensed to end users, developers or companies for the creation and delivery of subscriber specific analog and digital communications services namely, interactive voice response, media services, call control, call monitoring, database management and database interface, billing detail record creation, process management, interprocess communications, operational measurements, administration and provisioning, trace logging, telephony switching functions and worldwide computer network protocol services
Electrical and Scientific ApparatusComputer services in the field of analog and digital communication services for the creation and management of communications systems, namely, interactive voice response, media services, call control, call monitoring, database management and database interface, billing detail record creation, process management, interprocess communications, operational measurements, administration and provisioning, trace logging, telephony switching functions and worldwide computer network protocol services
Telecommunications