EXPERIENCE CLOUD

Business consulting services; Marketing services, namely, development and implementation of social media promotional strategies; Creating brand identities and strategies for others via an online network; Social media and social media data services, namely, compiling, analyzing, and curating statistics, data, content, and other sources of information for advertising, branding, marketing, and other business purposes

Software as a service (SAAS) services featuring software for use in analyzing a company's business performance and engagement with customers, partners, and employees; Software as a service (SaaS) featuring software for allowing businesses to connect with consumers via social networking websites; Software as a service featuring software for CRM (Customer relationship management); Software as a service (SAAS) services featuring software for social media management and monitoring; Providing technology consulting in the field of social media; Software as a service (SAAS) services featuring software for social media and marketing solutions; Data automation and collection service using proprietary software to evaluate, analyze and collect brand and product data; Providing online, non-downloadable software for searching, indexing, locating, extracting, repurposing, organizing, and managing electronic data located on local and network drives and on the internet. Application service provider (ASP) featuring software for aggregating and synthesizing digital content over electronic communications networks; Technology consulting in the field of social media content, related social media data, and text analysis, aggregation, monitoring, analysis, curation, reporting, and display; Providing online, non-downloadable software for social media content and related social media data aggregation, monitoring, analysis, curation, reporting, and display for technical purposes; Data automation and collection service using proprietary software to evaluate, analyze and collect service data in the field of social media; Providing on-line non-downloadable internet technology service software for creating and operating online customer communities to capture, facilitate, manage, moderate, curate, analyze and share conversations among a business's consumers and between a business and its consumers for providing customer support, marketing to customers, acquiring customers, gathering customer feedback and capturing recommendations; Providing on-line non-downloadable internet technology service software for creating and operating online customer communities to capture and manage information on customer's demographics, customer's products and services and customer's preferences for improving customer support, sales, marketing and product development; Providing on-line non-downloadable internet technology service software for creating and operating online customer communities for routing customer feedback to a business's employees and allowing for collaboration on customer feedback; Providing on-line non-downloadable internet technology service software for providing business intelligence, namely, measurement and analysis of customer feedback, customer opinions, online customer behavior, and buying indicators to identify customer opportunities and improve customer support and product offerings; Providing on-line non-downloadable internet technology service software for integrating online customer community content with third party websites, third party customer relationship management (CRM) software, third party help desk software, third party knowledge base software, third party social networks, third party marketing software, third party product management software and third party social media management software