EXP
Mark Identification

EXP

Serial Number

90167604

Filing Date

Sep 9, 2020

Trademark by

SITEL OPERATING CORPORATION

Classification Information

Operation of telephone call centers and online contact centers for others with multilingual capabilities and using in person agents, self-care bots and artificial intelligence technology; Providing business information in the field of social media; Providing marketing consulting in the field of social media; Outsource service provider in the field of accounting services, budgeting, bookkeeping, preparation and filing of forms; Customer services, namely, responding to customer inquiries for others in the field of product and service sales, billing, and product/service information and product/service repair or replacement provided by telephone, internet, in the nature of chat, e-mail and SMS for others; Business process outsourcing services in the nature of business assistance in the field of product and service sales; Business process outsourcing services in the nature of business assistance in the field of supply and equipment purchasing and management; Business process outsourcing services in the nature of business assistance in the field of back office services; Business management consultancy and advisory services in relation to artificial intelligence-enabled hiring; Business management consultancy and advisory services in relation to customer experience management; Business management consultancy and advisory services in relation to customer intelligence and 6 sigma; Business management consultancy and advisory services in relation to the use and management of data

Advertising and Business

Debt collection agency services

Insurance and Financial

Technical support, namely, troubleshooting in the nature of repair and maintenance of telephones, mobile phones, televisions, DVD players, video equipment, cameras, coffee makers and consumer goods in the nature of appliances

Building Construction and Repair

Software as a service (Saas) services featuring software for a general and customer specific repository of self-help and other technical and operational data and information; Software as a service (Saas) services featuring software for the development of employee training programs; Software as a service (SaaS) services featuring software for analysis of the effectiveness of employee training programs; Software as a service (SaaS) services featuring software to improve the effectiveness of employee training programs; Software as a service (SaaS) services featuring software for the development of employee training programs that make use of artificial intelligence; Software as a service (SaaS) services featuring software for analysis of the effectiveness of employee performance; Providing technology consulting in the field of social media; Advisory services in relation to technical consulting in the field of customer experience management through the use of in person agents, self-help bots and artificial intelligence

Computer and Scientific

Outsource service provider in the field of legal and regulatory compliance

Personal