EVA

Software for an artificial intelligence-based virtual assistant replicating the functionality of a live contact center agent for the following areas: direct incoming calls to the appropriate department or application, answer frequently asked questions, payment processing, order processing, and customer records processing

Customization and implementation of software for an artificial intelligence-based virtual assistant replicating the functionality of a live contact center agent for the following areas: direct incoming calls to the appropriate department or application, answer frequently asked questions, payment processing, order processing, and customer records processing