EV EDGEVERVE AN INFOSYS COMPANY

Printed matter and printed publications, namely, brochures, white papers, newsletters, reports, books, journals, and magazines relating to computers, computer programs, computer hardware, computer software, data processing, and information technology infrastructure systems

Business consulting services related to information technology, systems management and integration, product development and support, and software engineering; business consultancy services

Financial advisory and consultancy services; financial analysis and research services; financial research and information services; strategic financial advisory services

Electronic exchange of data stored in databases accessible via telecommunications networks

Software as a service (SAAS) services featuring software in the field of call center management for operating and managing call centers; software as a service (SAAS) services featuring software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; software as a service (SAAS) services featuring software for managing, tracking and reporting customer calls and inquiries; software as a service (SAAS) services featuring software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; software as a service (SAAS) services featuring software for remotely monitoring call centers; software as a service (SAAS) services featuring software for enabling communication between call center managers and agents; software as a service (SAAS) services featuring software for routing callers across multiple sites and multiple call center technologies; software as a service (SAAS) services featuring software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; software as a service (SAAS) services featuring software for managing customer loyalty and customer reward programs; software as a service (SAAS) services featuring software for disseminating customer service messages to customers via SMS, email, telephone, and other electronic means; software as a service (SAAS) services featuring software for the aggregation, discovery, management, and analysis of data; software as a service (SAAS) services featuring software for connecting data sources; software as a service (SAAS) services featuring software for facilitating collaboration and decision making for businesses; software as a service (SAAS) services featuring software for database management, distributing content via the Internet; software as a service (SAAS) services featuring software to allow users to perform electronic business transactions via a global computer network; research and design in the field of computer data and databases; design and development of computer hardware and software; consultation in the fields of computer databases, computer hardware and software, data storage, aggregation, discovery, management, and analysis; technical research namely, scientific, mechanical and product research; computer hardware and software development, design, analysis, and testing services; information technology infrastructure consultation services; computer software programming services; computer software consulting services; computer software design services; computer software installation, upgrade and maintenance services; hosting websites for others for Internet communications; computer services, namely, remote management of the information technology (IT) systems of others; development and creation of computer programs for data processing; computer technical support services, namely, service desk or help desk services for IT infrastructure, operating systems, database systems, and web applications