ETQ

Recorded computer software for database and workflow management comprised of software development tools and software data analysis tools in the fields of quality management, namely, software to enable and improve adverse event and nonconformance management, business operations management, complaints management, supply chain management, regulatory and legal compliance management, health and safety risk management, environmental risk management, enterprise risk management, all used to improve an organization's decision-making and business processes, and to improve the quality of an organization's development, production and delivery of products and services