ETOM

Downloadable electronic publications in the nature of reports, brochures, and monographs featuring business process modeling and frameworks for use in communications, telecommunications and network management

Providing a web site featuring non-downloadable videos featuring business process modeling and frameworks for use in communications, telecommunications and network management

Providing an online forum featuring business process modeling and frameworks for use in communications, telecommunications and network management

Educational services, namely, providing training courses featuring business process modeling and frameworks for use in communications, telecommunications and network management; providing a website featuring non-downloadable publications in the nature of reports, brochures, and monographs featuring business process modeling and frameworks for use in communications, telecommunications and network management

Development of voluntary standards and specifications relating to operational information technology, processes, and systems for telecommunications, computer, cable, satellite and computer service providers and suppliers; development of best practice standards relating to operational information technology, processes, and systems for telecommunications, computer, cable, satellite and computer service providers and suppliers; providing benchmarking and conformance services, namely, development of voluntary standards for operational information technology, processes, and systems