ESSENTIAL SKILLS

computer software with respect to interactive and instructional services, namely, computer software that is a component of a courseware package that creates an interactive electronic learning environment and provides information and instruction used to increase the knowledge and expertise of the user in the fields of computer literacy and achieving success in the workplace; electronic publications, namely, textbooks and manuals in the field of computer literacy and achieving success in the workplace

training and educational materials, namely, printed textbooks and manuals in the field of computer literacy and achieving success in the workplace

interactive learning and instructional services, namely, providing information and instruction in the fields of computer literacy and achieving success in the workplace