Mark Identification

"ESERVICE LEVEL MANAGEMENT"

Serial Number

78008925

Filing Date

May 19, 2000

Trademark by

PANACYA INC.

Classification Information

COMPUTER SOFTWARE FOR MANAGING BUSINESS SERVICES AND INFORMATION PROVIDED BY BUSINESSES OVER LOCAL AND WIDE AREA COMPUTER NETWORKS AND THE GLOBAL COMPUTER NETWORK

Electrical and Scientific Apparatus

MANAGING COMPUTER SYSTEMS FOR OTHERS; MANAGING BUSINESS SERVICES AND INFORMATION PROVIDED BY BUSINESSES OVER LOCAL AND WIDE AREA COMPUTER NETWORKS AND THE GLOBAL COMPUTER NETWORK

Computer and Scientific