ESERVICE LEVEL AGREEMENT

COMPUTER SOFTWARE AND MANUALS, PACKAGED TOGETHER AS A UNIT, FOR MANAGING, MONITORING AND/OR OPERATING COMPUTER SOFTWARE, SYSTEMS AND/OR NETWORKS TO ASSIST BUSINESSES BY MANAGING ELECTRONIC SERVICES AND INFORMATION OVER LOCAL AND WIDE AREA COMPUTER NETWORKS AND THE GLOBAL COMPUTER NETWORK THROUGH INNOVATIVE TECHNOLOGY AND SERVICES

COMPUTER SERVICES, NAMELY, MANAGING, MONITORING AND AND/OR OPERATING COMPUTER SOFTWARE, SYSTEM AND/OR NETWORKS FOR OTHERS