Mark Identification

ESALES

Serial Number

75679101

Filing Date

Apr 9, 1999

Trademark by

MELITA INTELLECTUAL PROPERTY INC.

Classification Information

Computer software for enabling, managing, storing, relating, organizing, directing, automating, coordinating, networking, forwarding, scheduling, transferring, consolidating, exchanging, providing graphical user interfaces (GUI) for, and controlling, tasks, business processes, transactions, applications, and information, such as voice, video, data, facsimile, e-mail, mixed media items, multiple media items, communications, databases, documents, records, messages, images, scanned photographs, scanned documents, contact information, customer information, agent information, files, and case histories, among mainframes, servers, agent terminals, consumer access devices, agents, and consumers, in the field of customer interaction management, via local, national and global information and communication networks

Electrical and Scientific Apparatus