EOT

Computer software for enabling email, social media, telephonic, chat, and text interaction between parties over a variety of communication channels with a variety of devices; computer software for enabling integration of a customer engagement platform over a variety of communication channels with a variety of devices; computer software for enhancing customer service and customer interaction utilizing artificial intelligence

Computer software consulting services in the field of selection, use, and implementation of computer software for enabling interaction between parties over a variety of communication channels with a variety of devices; computer software consulting services in the field of selection, use, and implementation of computer software for enabling integration of a customer engagement platform over a variety of communication channels with a variety of devices; computer software consulting services in the field of selection, use, and implementation of computer software that utilizes artificial intelligence to enhance customer service and customer interaction; Software as a service (SAAS) services featuring software for enabling interaction between parties over a variety of communication channels with a variety of devices; Software as a service (SAAS) services featuring software for enabling integration of a customer engagement platform over a variety of communication channels with a variety of devices; Software as a service (SAAS) services featuring software for enhancing customer service and customer interaction utilizing artificial intelligence