76151049
Oct 20, 2000
software, namely programs to enable CRM (Customer Relations Management), programs multimedia inbound/outbound communication platform, programs for CTI (Computer Telephony Integration), programs for creating personalized, interactive e-mail campaigns, programs for personalizingweb sites, programs for data analysis, programs for enabling a telemarketing center, programs for enabling a web center (including file transfer, push screen, chat line, white board functions)
Electrical and Scientific Apparatus