ENGAIGE

Downloadable software for the integration of artificial intelligence and machine learning in the field of big data; downloadable artificial intelligence software for customer satisfaction analysis; downloadable artificial intelligence software for analyzing data for use in customer service and e-commerce.

Customer relationship management; consumer research and advice on customer relationship management; advice regarding marketing; advertising, marketing and promotional services in the field of e-commerce; commercial business management; corporate communications services, namely, development of marketing strategies, concepts and tactics, namely, audience development, brand awareness, customer relations, online community building and digital word of mouth communications; assistance regarding business organizational and management; web site traffic optimization; operation assistance to commercial businesses; brand positioning services; advice and consultancy regarding the aforesaid services, including on the basis of customer reviews and/or with the aim of maintaining corporate reputation and customer loyalty, including online; outsource service provider in the field of customer relationship management, namely, administrative and secretarial services in answering customer ratings and reviews online or otherwise through customer service and also in the context of reputation management; business services, namely customer relationship management consultancy services relating to the planning, management, monitoring, analysis and optimization of social media, customer feedback, market assessments, brand identity, promotional campaigns, advertising and marketing materials.

Platform as a service (PAAS) featuring artificial intelligence computer software platforms for managing customer satisfaction data, customer service and e-commerce transactions; programming of software for e-commerce platforms; development and implementation of software with artificial intelligence in the areas of customer satisfaction, customer service and e-commerce