ENCHANT

Downloadable software in the nature of mobile applications for use in customer relationship management, help desk support, and customer support management, namely, receiving, storing, tracking, organizing, managing, analyzing, and reporting customer support requests and customer communications for others

Providing use of on-line non-downloadable software for use in customer relationship management, help desk support, and customer support management, namely, receiving, storing, tracking, organizing, managing, analyzing, and reporting customer support requests and customer communications for others; Providing a website featuring technology for use in customer relationship management, help desk support, and customer support management, namely, receiving, storing, tracking, organizing, managing, analyzing, and reporting customer support requests and customer communications for others