EMSY SERVICE

Portable electronic devices for monitoring, control, regulating, error logging and troubleshooting packaging machines; portable data-processing equipment and computers for the optimisation of maintenance, of repairs and for the supply of replacement parts and of systems and installations in the field of packaging technology; smartphones; tablet computers; augmented reality glasses (AR glasses); downloadable computer programs and software for the optimisation of maintenance, of repairs and for the supply of replacement parts and of systems and installations in the field of packaging technology; downloadable computer programs and computer software for controlling logistical processes, namely, the storage, withdrawal from storage or commissioning of goods, and for checking packaging machines and systems and installations in the packaging technology sector; downloadable computer programs and computer software for the optimisation of maintenance, of repairs and for the supply of replacement parts and of systems and installations in the field of packaging technology; recorded data processing programs for controlling logistical processes, namely, the storage, withdrawal from storage or commissioning of goods, and for controlling and for checking packaging machines and systems and installations in the packaging technology sector

Maintenance, installation and repair of packaging machines; maintenance, installation and repair of packaging machines using digital/virtual assistance

Design and development of computer hardware and software; creation and maintenance of computer programs for data processing, in particular for controlling logistical processes, including the storage, withdrawal from storage or commissioning of goods, and for controlling and checking packaging machines and systems and installations in the packaging technology sector; updating and maintenance of computer programs and software; technical consultancy with regard to the creating, development, use and application of computer programs and software; providing temporary use of online non-downloadable voice-activated software for use in digital or virtual assistance, including by means of virtual mixing, for troubleshooting, maintenance, repair, supply and ordering of replacement parts of packaging machines, systems and installations in the field of packaging technology; providing temporary use of online non-downloadable computer software for use in customer service delivered via digital channels with camera, video and chat function and via exchange of digital documents relating to troubleshooting, maintenance, repair, supply and ordering of replacement parts of packaging machines, systems and installations in the field of packaging technology; technical support services namely, troubleshooting of computer software problems for software for packaging machines and systems and installations in the field of packaging technology