EMPACT

Computer hardware and software for use in performing independent audit and analysis of service quality across information technology infrastructure, applications and business processes and producing customized web-based reports that may be downloaded from a global computer network

Business management and consultation in the fields of information systems and application management technologies; business information management support services, namely, providing independent audit and analysis of service quality across information technology infrastructure, applications and business processes

Providing temporary access to online, subscription-based, non-downloadable software for use in performing independent audit and analysis of service quality across information technology infrastructure, applications and business processes and producing customized web-based reports