EMERGE

Billing communications and payments services, namely, providing a web-based on-line portal that provides 24/7 customer access to electric billing statements and account information; customer service management for others via a web-based on-line portal

Bill payment services provided through a website, interactive voice response (IVR) and at point of service (POS) devices; providing bank account information through a website, interactive voice response (IVR) and at point of service (POS) devices

Providing electronic transmission of electronic payment data through a website, interactive response (IVR) and at point of service (POS) devices; telecommunication services, namely, providing, interactive inbound and outbound interactive voice response (IVR) services in the field of billing communications and payments; billing communications and payments services, namely, text messaging services for the transmission of bills and appointment reminders and payment of bills, all via SMS

Online archival services in the field of billing communications and payments, namely, storage of electronic documents, document delivery and electronic document and e-mail archiving services

Providing a web site featuring temporary use of non-downloadable customer relationship management (CRM) software; software as a service (SAAS) services, namely, hosting customer relationship management (CRM) software for use by others