ELEMENT 5

Apparatus, namely, servers for the reproduction and transmission of data over the Internet; software, namely, security, encryption and data protection software; software for generating sales statistics and data case management in the field of direct software sales; magnetic data carriers, namely, recordings disks, compact disks; CD-ROMs, all which features software for security, encryption and data protection, for generating sales statistics, and for data case management in the field of direct software sales; sales process automation software, namely, software to integrate and manage software distribution processes, track problems and generate production reports, computer software for tracking distribution of goods and for providing information about the production and distribution of goods and technical manuals sold as a unit that may be downloaded from the Internet, and computers

Business management; business management and office functions, namely, customer data processing, generating sales statistics for others, providing online sales statistics, tracking sales of products and services for others, invoicing services for others; management and consultation services, namely providing technical assistance to business with online electronic communication networks; online retail services featuring a full line of computer software and accompanying manuals, books, computer hardware, computer peripherals, printers, central processing units, and audio and video products, cassettes, CD-ROMs, and DVDs; online ordering services featuring a full line of computer software and accompanying manuals, books computer hardware, computer peripherals, printers, central processing units, and audio and video products, cassettes, CD-ROMs and compact disks; and providing online order forms

Payment processing services, and providing secured credit-card payment processing via the Internet

Telecommunication services, namely, telephone communication services for connecting clients of software-producers with a call-center and/or providing e-mail service worldwide; electronic transmission of software; and providing call center services

Providing technical support services in the nature of troubleshooting of computer hardware and software problems related to automatic billing and e-mail operations; translation services, namely, providing multi-lingual support by e-mail and through call-centers; computer services, namely downloading, upgrading, configuring and diagnosing software; installation of computer software via the Internet; maintenance of computer software in connection with the Internet