EGS

accounts receivable management services; customer relationship management; customer service management for others; total quality management services, namely, business management services for establishing business quality policy and determining business means for implementing those policies to improve customer satisfaction; providing business services for others, namely, telemarketing services, namely, inbound and outbound telemarketing services; identification of prospective new customers of others by telephone inquiry; promoting the goods and services of others through direct telephone solicitation; fulfillment services, namely, market campaign follow- up by telephone inquiry; computerized database management for others; providing outsourced customer support centers for others

debt recovery and collection services