EFORTIFY

Computer programs for use in marketing, sales, account management, opportunity management, response management, and customer service, to manage market demand via multiple communication channels within an enterprise's customer interaction systems; computer manuals sold as a unit therewith

business consultation services in the fields of marketing, sales, account management, response management, and customer services

Training and education, including classes and printed manuals, related to the use of computer programs for use in marketing, sales, account management, opportunity management, response management, and customer service, to manage market demand via multiple communication channels within an enterprise's customer interaction systems