EDIE

Providing online non-downloadable software featuring Artificial Intelligence (AI) for service-based businesses to collect, analyze, and manage customer feedback; providing online non-downloadable software featuring Artificial Intelligence (AI) for conducting customer sentiment analysis and generating business performance insights; providing online non-downloadable software featuring artificial Intelligence (AI) for initiating and managing customer communications, monitoring customer engagement, and generating reports related to customer satisfaction; Software as a service (SaaS) services featuring Artificial Intelligence (AI) for increasing consumer engagement to encourage the submission of positive online reviews and for analyzing consumer feedback data to identify operational inefficiencies in the consumer engagement process