ECOLAB VIRTUAL AGENT

Downloadable computer software using artificial intelligence (AI) for providingcustomer support services, customer relationship management, andfacilitating customer engagement; Downloadable intelligent personal assistant software for providing customer support services, customer relationshipmanagement, and facilitating customer engagement; Downloadable chatbot software for providing customer support services, customer relationshipmanagement, and facilitating customer engagement; Downloadable chatbot software for providing product information and use instructions; Downloadable computer software using artificial intelligence (AI) for economicforecasting; Downloadable computer software using artificial intelligence (AI) for addressing customer questions and inquiries through live or automatedchat via a mobile application; Downloadable software for recordingcompliance with tasks and procedures

Software as a service (SAAS) services featuring software for providing customer support services, customer relationship management, and facilitating customer engagement; Providing on-line non-downloadable software using artificial intelligence (AI) for providing customer support services, customer relationship management, and facilitating customer engagement; Providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for providing customer support services, customer relationship management, and facilitating customer engagement; Providing temporary use of online non-downloadable chatbot software using artificial intelligence (AI) for providing product information and use instructions; Providing on-line non-downloadable software using artificial intelligence (AI) for economic forecasting; Software as a service (SAAS) services featuring software for recording compliance with tasks and procedures; Software as a service (SAAS) services featuring software for addressing customer questions and inquiries through live or automated chat