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Computer hardware and software that enables teleconferencing via wide-area data networking, enables software as a service (SAAS) services featuring software for use in providing call center communications, operations and management, enables multimedia teleconferencing that allows users to remotely view electronic data, documents and applications that reside on another user's computer and that allows any user to edit such electronic data and/or documents and to control such applications, featuring video communications, voice communications, voice-over Internet protocol communications, video-over Internet protocol communications, online communications, voice-over-digital-subscriber line communications, and video-over-digital-subscriber line communications and enables users to remotely access virtual and cloud-based application servers, web servers, file servers, database servers and network servers

Telecommunications services, namely, teleconferencing services, streaming of audio and video material on the Internet, and multimedia teleconferencing services that involves communication services in the nature of electronic transmission of data and documents among users of computers, which allows users to view the electronic data and documents that originally resided on the computer of another; multimedia teleconferencing services, namely, providing telecommunications connections to and from a global computer network, local and long distance telephone services, voice mail services, video mail services, call forwarding services, caller ID services, telephony call routing services, streaming of audio and video material via wireless networks, mobile telephone communication services and wireless data services for mobile devices, namely, cellular telephones, digital cellular telephones, mobile telephones, handheld personal computers and personal digital assistants (PDAs); telecommunications routing services, namely, domain name system routing services that enable computers to find the nearest set of geographically dispersed servers

Computer services, namely, providing technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems for web-based customers, and computer software installation and maintenance; remote management of the information technology (IT) systems of others, namely, self-service and automated management of system settings; load-balancing services that balance data processing load among a network of computers; installing of network systems comprising computer software and applications of others; monitoring and reporting on the performance, availability and errors of network systems, servers and applications of others and notification of related events and alerts; providing an online non-downloadable Internet-based system application featuring technology enabling users to remotely view electronic data, documents and applications that reside on another user's computer and that allow any user to edit the electronic data and/or documents and to control the applications and to remotely access virtual and cloud-based application servers, web servers, file servers, database servers and network servers