EAGLE FIELD SERVICE

Computer software relating to field service engineers, namely for call centre management, management of customer concerns, customer case management, customer relationship management, material procurement, delivery management, financial management, managing planned maintenance visits, managing planned maintenance contracts, asset management, management of product warranties; computer software usable with field service engineers, namely for management and scheduling of field service engineers, management of customer concerns, customer case management, route planning and travel optimisation, sales order management, customer relationship management, material procurement, delivery management, financial management, managing planned maintenance visits, managing planned maintenance contracts, asset management, management of product warranties, providing service workflows, providing maintenance workflows; computer software usable by field service engineers, namely for management of customer concerns, customer case management, scheduling of appointments, route planning and travel optimisation, quotation management, customer relationship management, material procurement, delivery management, financial management, managing planned maintenance visits, managing planned maintenance contracts, asset management, management of product warranties, providing service workflows, providing maintenance workflows; computer software for controlling field service engineers, namely for management and scheduling of field service engineers, management of customer concerns, customer case management, route planning and travel optimisation, customer relationship management, material procurement, delivery management, financial management, managing planned maintenance visits, managing planned maintenance contracts, providing service workflows, providing maintenance workflows; computer software for monitoring the activities of field services engineers, namely for management and schedule of field service engineers, customer relationship management, material procurement, delivery management, financial management, managing planned maintenance visits, managing planned maintenance contracts, management and product warranties, providing service workflows, providing maintenance workflows; computer software to manage field service activities, namely for managing route planning and travel optimisation, scheduling