EA BPA BPM

Providing online non-downloadable software for enterprise-wide viewing, sharing, modifying, managing, and reporting of business information, processes, and operational knowledge, and for warehousing data related thereto; computer software consultation; software application design, development, installation and integration; technical support services, namely, troubleshooting of computer hardware and software, providing assistance with computer-based information systems and components via a helpdesk, providing software updates and providing computer-based information system and component technical white papers and demonstration materials to resellers, consulting partners, vendors and technology providers